The Fall and Rise of Dirty Girl Mud Run
On the morning of Thursday, July 24, EventBrite started receiving a few emails and calls from customers looking for Dirty Girl refunds. While the slow trickle wasn't too peculiar, demands for refunds come with the territory - even for events that have a No Refund policy that you must click to accept before registering - as the flow of inquiries grew into a torrent of angry customers, the staff needed to get to the bottom if it. Dirty Girl had to date been a great customer, and there was no advance notice that the Charleston, West Virginia date was in danger of being held. The confusion gave way to a sickening feeling when the EventBrite staff pulled up Dirty Girl's Facebook page, and saw the comment above. With the WV event cancelled without notice, the worst was yet to come.